A totally unexpected happy ending, out of left field

Something happened, as I was writing my previous angry phillipic (indeed, prior to its posting, and about the time of its initial composition) to change my tune. More on my happy ending later, but it turns out that Dell actually spontaneously made good on its promises, and gave me free upgrades for my trouble. More than that, they made an unsolicieted apology. So yes, I'm a whore, I can be bribed with apologies and free stuff. More on this later. My next post may well take place from my fully repaired and upgraded computer.